Frequently asked questions

Orders are typically roasted fresh and processed within 1–3 business days. You’ll receive a shipping confirmation with tracking as soon as your order is on its way. During holidays or unusually busy periods, processing may take a little longer.

Shipping rates and delivery estimates are calculated at checkout based on your location and order. Any free-shipping offer and its qualifying details will be shown on our site or at checkout.

Yes. We roast our coffee in small batches to help deliver a fresh, flavorful cup. Check each product page for roast details and tasting notes.

Available grind options are listed on the product page. Choose the grind that best matches your brewing method; whole bean is a great choice if you grind at home.

Subscription changes are managed through your customer account or the subscription portal. Sign in to update, pause, or cancel, subject to the timing shown for your next order. If you need help, contact us with your order details.

We're always happy to help! Click the "Need help?" chat button on our website or email us at hey@coachellavalleycoffee.com for assistance with orders, products, shipping, or general questions.